Olga's quality control begins by choosing suppliers and raw materials and extends to after-sales service. Olga has a specialized technical team and modern laboratories that guarantee quality throughout the production process. The products developed pass thorough analysis focusing on the total customer satisfaction.
To ensure the reliability of its products, the company maintains a testing center where its entire line is subjected to tests of performance and durability. In the test center, mechanical surface treatment methods are also developed for better performance and use of products supplied by Olga.
Os Departamentos Comercial e Técnico atuam integrados no atendimento ao cliente, desde a orientação para a escolha dos produtos adequados até a assistência técnica pós-venda. As informações coletadas durante o atendimento aos clientes são empregadas no aperfeiçoamento de produtos e processos.
The Commercial and Technical Departments are integrated in the customer service, from guidance on choosing the right products to after sales technical assistance. The information collected during customer service is used to improve products and processes.